Can I change the job's properties on a printer after submitting it?

Yes, it's possible. In the job release menu, you can change some properties of the file that you just submitted to print. Namely, you can: change the number of copies, choose to print in B/W a job that was chosen to be printed in colors, or from simplex (only front) to duplex (both sides) printing. These new properties can be applied to all jobs in the queue, or to specific jobs, by clicking on the icon . You can always restore the chosen properties when the job was submitted on the platform, through the user interface option for that purpose. You will be also informed of how much you are saving or spending, from the work originally submitted.

Can I copy, scan or print a book?

Please be advised that, as regulated by the Copyright and Related Rights Code, partial or full copy of works protected by copyright is not allowed, except in compliance with the conditions required by law: the reproduction of works that you carry out is exclusively for private use, can never exceed 10% of the total pages (either from a book or any printed work), and a maximum of 30 pages, with the exception of articles or works included in periodicals, in which case you may exceed the mentioned percentage, if it is from the same copied article or object.

How can I print the exam sheets?

The file of the exam sheets(Lined/Checkered) of the University of Madeira is stored in https://docs.uma.pt/youprint, inside the folder You Print, where you can also find other useful files for your subjects. Just print the document by loading the file on the You Print platform.

What are the available services?

Using our devices, you can print, digitalise and make a photocopy of your documents in a maximum format of A3. Available both B&W and color prints.

What is a print queue?

Rather than being a queue of people who are called to pick up the documents, it is a queue in which the documents are called by the people, in this case, you. Naturally, the documents may pass in front of other documents that are also waiting.

What does each print queue mean?

Each print queue is defined by its size (A3 or A4), by its type (only front or front and back) and by its color (black or color). If you want to print two-sided, you need to be careful that the orientation comes out correctly. If the orientation of your document is horizontal, use the "top binding" queues. If it is vertical, use the remaining print queues (those with an indication of "left binding").

How can I order a print?

Simply choose "want to print" option in the top of the You Print page, enter your access credentials and choose the "Web Printing" tab. After submission, the document is available at any Campus printer to be released, simply enter your data or submit your University card.

What file formats can be printed?

To avoid the problem of misconfiguration of documents, the only format available for printing is PDF.

I have a document with pages both in color and in B&W. Where should I print?

The printing software can recognize the B&W pages present in a document with colored pages. This means that no matter if you want to print in B&W or in color, you’ll never pay the price of a color print on B&W pages.

Is it possible to print my files from home?

Yes, you can order a print from any place by uploading your documents to the You Print online platform. The job is only printed when you go to one of the University equipment to free the document for printing. Do not forget that you have 72 hours to free the document from the moment you sent it to print.

For how long is my work stored in the system?

The files await for the print order, in a queue, during 72 hours. After that time they are automatically deleted and you will have to reupload them to the system.

How do I make a print, from a PDF file, with multiple pages on the single sheet?

What is the difference between top binding and left binding?

How can I add credit to my account?

You can add credit to your account in any service point of your Students' Union - in any Gaudeamus or at the Students’ Help Desk.

How can I associate the student card with my account?

Once you have received the access credentials for your account, it’s enough to slide the student card of UMa through the reader of any of our printers and insert your data to associate it with the card.

I don’t have the card. What do I do?

You can access your account inserting the credentials on the screen of the multifunction printer.

I have a document with pages both in color and in B&W. How much do I pay?

If you want to print the document in black, you can choose any multifunction available.If it is a color document, you should go to the color multifunction.If you make the mistake of printing the color document, you will have the discounted value as if it were a monochrome (black) print. The system does not allow refunds because of user errors.

Is it possible to get an invoice with the amount charged to my account?

Yes, invoices are issued for each charging done in Gaudeamus, at the Students’ Help Desk and at Naturalmente Português shop. If you want it to have your name and fiscal number on the invoice, you should tell the shop assistant before making the payment. If you had used a coupon, after inserting it on the platform head to the service point and ask for an invoice.

I’m an Associate of AMadeira. How can I benefit from the discounts?

In the beginning of the month following your payment of the annual fee for the associate card (10€) you will start to receive, until the month of August of the current academic year, 1€ a month, automatically deposited on your account, for you to use it any way you want (photocopies, digitalisation, prints). If you pay the fee in September, you’ll receive 2€ in the month of October, to get a total of 12€ until August.

Does the money charged go to the card?

No. The card is only for the system to load your profile into the multifunction printer. Your balance is associated with your account, so if you lose your card, you will always have your balance safeguarded.

There was a problem during the printing. What should I do?

Don’t worry. The pages that didn’t get printed will be automatically counted and the respective amount of money will be paid back to your account.

I lost my card, now what?

In this case, the first thing you have to do is to go to any AMadeira service point to let us know about this situation so that we can withdraw access to the card to prevent someone from spending your balance. However, you can continue to use the printers by manually entering your access credentials, and later, when you receive it, you can associate your new University card (if you are a student, teacher or UMa employee) or another proximity sensor card ( if you do not include them in the previous categories).

Is it possible to cancel a document that is already waiting to be printed?

Yes, you just have to go "Jobs Pending Release" menu in your You Print account, and select "[cancel]" in the "Action" column. The print job will be canceled at no cost.